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I purchased a boxed version of Photoshop Elements 11 and Premiere Elements 11 from Best Buy 7 or 8 years ago. I just recently bought a new laptop because my old one crashed, but it doesn't have a cd drive. Is there any way to download the version 11 to my new laptop without paying for it again OR paying for a newer version?
Community forums say to go here to download older versions but it only shows 2019 and 2020.
https://helpx.adobe.com/download-install.html#PhotoshopElementsPremiereElements
You'll need to contact Customer Service at Adobe.
portable CD drive that plugs in usb
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You'll need to contact Customer Service at Adobe.
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I can not find a phone number online anywhere. I am getting an error message that states if I dont have an existing subscription or haven't bought anything online that my account can identify then I am only allowed to use a chat window and no one has responded to my initial chat in 4 days 😞
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Use contact us under Don't see your app or plan?
https://helpx.adobe.com/download-install/kb/downloaded-older-app.html
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portable CD drive that plugs in usb
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You can download Photoshop Elements 11 and Premiere Elements 11 from the link below. Be sure to read the section titled "Note: Very Important Instructions" first. If you're running Windows, there are two files to download for each.
Direct Download Links for Adobe Photoshop/Premiere Elements 11