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Elements 14-won't reinstall properly.

New Here ,
Jul 21, 2017 Jul 21, 2017

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I uninstalled the program, when it seemed to have some glitches.  Have tried to reinstall it.  I have my serial numbers and codes, but never get the opportunity to enter them anywhere.  I have windows 10.  It appears to have extracted properly, and a folder appeared, but it doesn't open.  It says to restart the computer and try again.  I have.  Nada.   What do I do?

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Community Expert ,
Jul 21, 2017 Jul 21, 2017

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Is your firewall or antivirus blocking it?

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Adobe Employee ,
Jul 23, 2017 Jul 23, 2017

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Hi,

On the dialog it asks you to restart, is there an "Ignore" button?

If yes, then please click Ignore and proceed with installation.

Thanks,

Arshla

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Adobe Employee ,
Jul 24, 2017 Jul 24, 2017

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Hi daynag,

Thanks for posting in Adobe forum.

I understand you are facing issue with re-installing Adobe Elements 14.

Can we follow the following steps:

Firstly,

- Please click here to download Adobe Application Manager for Windows.

- After installation please double click its icon on your desktop screen to complete the installation.(Windows)

Secondly,

Please click here to download Adobe Photoshop Elements .

- It will be downloaded as a trial version & the file has a pack of multiple languages that includes "English" but when during installation you will mention your adobe id, password & serial number then it will become full version .

- If you face more issue regarding installation & activation for Elements then please contact our Support Engineers via chat by clicking here.

Hope this works for you.

Thanks

Regards

Dhananjay

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