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Elements 2019 Organizer Issue

New Here ,
Jan 05, 2019 Jan 05, 2019

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Both the Organizer and the Home Screen won't launch in Photoshop or Premiere Elements. Also the Organizer won't launch in the Home Screen. However the Organizer will launch from the icon on the desktop. I am using Windows 10. Does anyone have a solution?

Thanks

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correct answers 1 Correct answer

Adobe Employee , Jan 06, 2019 Jan 06, 2019

Yes please try uninstalling and reinstalling the application.

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LEGEND ,
Jan 05, 2019 Jan 05, 2019

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Did you do a standard installation in Program files on the C: drive?

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New Here ,
Jan 05, 2019 Jan 05, 2019

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Yes. The only thing I messed up on was dragging the Organizer exe file on to the desktop and then moving it back to the Organizer folder. This may have caused the issue. Would uninstalling and then reinstalling both photoshop and Premiere Elements fix the problem?

thanks for your response.

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Adobe Employee ,
Jan 06, 2019 Jan 06, 2019

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Yes please try uninstalling and reinstalling the application.

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New Here ,
Jan 07, 2019 Jan 07, 2019

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Thank - you. Problem resolved.

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