Elements organiser won't play AVI files

[John35134051iq6o]

Hello, I just installed a payed version of adobe elements on my Mac. With the organiser  I can't play AVI files. Can you tell me how I can correct this?

I use Mac OS Sonoma and my quick player is version 10.5

Please help!

[Glenn 8675309]

Sound like you may not have the correct codec installed.   

Does anything (any app) play any of the avi files in question?

If not: it's a relatively easy fix:  download and install the codec needed.   Think of a codec as a small program that compresses and decompresses videos quickly. 

[John35134051iq6o]

Goodmorning Glen,

I have read about a missing codec, but which codec exactly I have to install? On my mac several programs I use all play the AVI files without any problem. So are there more AVI codecs in the world and which one I'm missing

[Glenn 8675309]

That's a tuff call when you have other apps that can play avi files.    Im sure some folks who are much smarter with sonoma than I am will offer a solution in the next day or two.

In looking up possibel solutions i've come across a couple of things.

1.  The person had two video cards.

2. This link may have a solution:

https://community.adobe.com/t5/photoshop-elements-discussions/video-files-won-t-play-at-all-in-pse-2... 

[Jeff Arola]

Are the AVI files from a camera?

[John35134051iq6o]

Hello Jeff. Yes the avi files are from my Nikon DSLR. Is that a problem?

[Jeff Arola]

What model Nikon camera?

[John35134051iq6o]

Hai Jeff. Its the nikon D90