I have a valid serial number but cannot install Elements onto my new computer and the help staffmember Rahul suggested I contact Forums to discuss it with the 'experts'

[daves11919598]

So, I bought Elements 7 several years ago and have now purchased a new computer but cannot install it from  a software download (the purchase was a diskette) as I get a red cross mark for a valid serial number?  Though Rahul, after thirty odd minutes, confirmed the serial number was valid he referred me to a community forum for a problem which seems to me to be a business problem?  Though I am happy with Elements as a product this experience has left a bad taste in my mouth about Adobe as a business.  If Adobe thinks this is a good way to get me to buy the latest version of Elements, it isn't.

[hatstead]

Try downloading from here:

Download Photoshop Elements 14, 13, 12, 11, 10, 9, 8, and 7

Even if you succeed with installing the software on your new machine, it is problematic that this old version will work properly on a modern operating system.

[Glenn 8675309]

If you have a MAC:   Forget about ever using pse 7- which was released 17 years ago.   Apple killed off 32 bit programs a few years ago.

[Greg_S.]

@Glenn 8675309 , you have responded to a post that is 7 years old.  It was activated by what looks like a spam post.

[Glenn 8675309]

feel free to delete my post.

[Greg_S.]

No need.  Besides, I don't have that power.  😁

[Glenn 8675309]

I didn't know that- I thought all experts were admins.

[John Waller]

Only some Experts are Forum Mods.

But only Adobe Staff can delete posts.

[Peru Bob]

...but we can move them to a place out of sight and request that an Adobe employee delete them.

@Glenn 8675309 would you like me to do that?

[Glenn 8675309]

NAw, don't bother, thanks anyway.