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I've just started using Adobe Premiere Elements 2021, and I have the same problem with maps as described by others for previous versions of Elements Organizer. I saw this ( in red, below) from Adobe in 2017, but I guess they lost some code when they produced Elements 2021. NEED HELP, PLEASE!!
arshla jindal
Adobe Employee , Nov 21, 2017
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Hi,
Maps in Photoshop Elements Organizer are up and working now. You can continue using the same. Let us know in case you've any issues.
Thanks
Arshla Jindal
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Hi,
Are you connected to the internet while using maps?
What is your current location shown in Preferences? To open 'Preferences' in Elements Organizer, press Ctrl+K (Cmd+K if you are working on a Mac). Now choose 'Country/Region selection' tab and let me know what is your location selected here.
Also, can you provide a screenshot of the problem you are facing?
Thanks!
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Thanks for your response.
I am connected to the internet. Is there a way to verify whether Elements realizes that?
Two screen shots attached, showing location default and the view of maps presentation. If I attempt to search for a location, I seem to get no response from the app and the map remains grayed out.
Ken
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