missing files in Element Catalog

[JoopJong]

in the catalog I have 2 missing files,  leaving a gap in the display, when trying to reconnect the missing files have no name or size. How could this be soved?

[Greg_S.]

What happens if you select the Find>All missing files menu?

[JoopJong]

When I select Find > All missing files  i get an empty screen, see below. The options Delete(wis),  Hide best results(Beste overeenkomsten verbergen) and display results(De resultaten die niet overeenkomen weergeven) have no effect

[Greg_S.]

All I can suggest is to go to File>Manage Catalogs and perform a Repair of the Catalog.

[JoopJong]

Thank you for your support.

Unfortunately In MacOS is no option repair. The is an option for backup and restore, but I am afraid this will make things only worse

[Greg_S.]

I know nothing about Macs, but I can't believe that they do not have a Repair option in the Manage Catalogs dialog.  Perhaps I was not clear enough.  In any event, here is an Adobe HelpX article that will explain the Repair option.  If that doesn't fix the issue, then it is worth trying to clear/delete the thumbnail cache as described in the linked article.  Depending on the size of your catalog, it may take a while for all of your thumbnails to refresh. 

[JoopJong]

The option repair was removed from the macos version since 2018 as you may see from the undermentioned screenshots. For the time being I will leave situation as it is. Except for the 2 missing files everything is working oke. As the catalog contains about 23000 items I think it is better not to experiment.

Nevertheless I thank you for trying to help me

best regards

Joop de Jong

[Greg_S.]

@JoopJong thanks for letting me know that Repair is not an available option for Macs.  I don't think I have seen that issue come up before.