old Photoshop Elements 14 - Adobe will no longer reactivate this

[ssummse37538250lgtd]

Protect yourselves from this and don't buy any more Adobe products!
Adobe refuses to set my Premiere Elements 14 activations to zero:

I understand that you are contacting us about (Photoshop Elements 14). This version is one of our early releases and is no longer supported by Adobe through direct support. We at Adobe work hard to provide our products with the latest tools and updates in order to provide our customers with modern and reliable applications. Older versions of our products can still be used for a long time and for many years to come. However, Adobe no longer provides support for these products. This also means, for example, that new serial numbers can no longer be issued for these products, as they are simply no longer produced.
Serial numbers are only created for a limited number of activations. Once the activation limit has been reached, the serial number can no longer be used for another device unless the user deactivates the serial number on their device in order to use it again on another device. We at Adobe do not have the ability to remove serial numbers from our customers' devices.
We understand that this can sometimes be disappointing for our customers. However, there is still the possibility for you to look for help in our community. Please find the corresponding link here....

Thx for nothing

[Vivacious_Dusk5F93]

The application will not open. When I look at task manager, it is listed there as "disabled" but no option to enable it. Very strange. It has worked fine for many years! Premiere, which I bought in same bundle, is working fine!

[kglad]

@Vivacious_Dusk5F93 

then something on your computer (eg,av) disabled it

[Vivacious_Dusk5F93]

I've just had a play with it. If I disconnect from internet, it opens and works fine!

[kglad]

@Vivacious_Dusk5F93 

if adobe had deactivated, disconnecting wouldn't work.

[Vivacious_Dusk5F93]

No. I had to close photoshop executable from task manager and and close another photoshop process which was running! Then disconnected and relaunched photoshop and it opened ok. It's a bit of a pain. 

[kglad]

@Vivacious_Dusk5F93 

no to what?

[Vivacious_Dusk5F93]

I don't know what I was saying no to! Sorry that was a bit ungrateful for your support. 

[kglad]

@Vivacious_Dusk5F93 

no problem.

[Guest]

Pretty much the same thing gas happened to me with pse15 (elements and premiere). They were working last week. Now when I try to open either I am directed to a sign in with a North American license,despite being in the UK. On sign in it says I have a 30 day trial and need to purchase a 3 year license. My account shows no activations and has a serial no for premiere only and serial no. for pse 13 and 9 which I had previously.  Support say I have maxed my activations (two) but I have only ever ised the one PC.; Support say they can't do anything as it is no longer supported and they can reactivate as servers closed.