Older version need key

[Paul34528600wqai]

• I purchased elements 13 a few years back but never used it but now want to install on laptop but get message key has been revoked. Is there anyway to get updated key 

     Thanks Paul 

[hatstead]

Paul,

If you installed it from a disk I assume that you have the serial number. Use that. If not, did you register the software with Adobe? If so, there should be a download link in your Adobe account.

Be aware that you can install the software on two computers, and if you wish to install on a third machine, you need to deactivate on one of the others.

[Glenn 8675309]

This may help:

https://helpx.adobe.com/x-productkb/global/invalid-revoked-serial-numbers.html#:~:text=Adobe%20block....

[Paul34528600wqai · Accepted solution]

Thanks to everyone who responded I contacted Adobe and they took very good care of me. Now to start learning the software.