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Opening Photoshop Elements Generates Application Manager Error

New Here ,
Oct 07, 2022 Oct 07, 2022

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When attempting to open Photoshop Elements 15, a message is displayed: Adobe Application Manager is needed to resolve this problem.... However, when we attempt to install Application Manager, we receive a second error message: Installer failed to initialize.... I've attached screenshots of the issue.

 

This application was running on this computer before, but the user cannot remember any changes made that might affect this application. The computer is running Windows 10.

 

What are our next steps in troubleshooting?

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correct answers 1 Correct answer

Community Expert , Oct 07, 2022 Oct 07, 2022

I don't know whether this will help or not but I believe it is worth giving it a shot.  Install the free Creative Cloud Desktop application.  There is no need to subscribe to anything. 

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Community Expert ,
Oct 07, 2022 Oct 07, 2022

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Hi @RexCelestis 

Since your question is about Photoshop Elements, I have moved this from the Photoshop forum where you posted.

~ Jane

 

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Community Expert ,
Oct 07, 2022 Oct 07, 2022

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I don't know whether this will help or not but I believe it is worth giving it a shot.  Install the free Creative Cloud Desktop application.  There is no need to subscribe to anything. 

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New Here ,
Oct 17, 2022 Oct 17, 2022

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Thank you. This did the trick. We did have to sign in to Creative Cloud with their enterprise account, but it all flowed smoothly after that.

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