Organizer not licensed

[Stanley0D4C]

I just upgraded to a new mac probook laptop and intially my adobe elements 15 would not recognize any download files as valid.  Now when I try to open the organizer it tells me the organizer is not currently licensed and to open the editor to update organizer.  But nothing happeneed when I opened the editor and now even the editor is not opening.  Totally frustrating.

[jane-e]

Hi
Since your question is about Photoshop Elements, I have moved this from the "Photoshop" forum where you posted.
~ Jane

[Stanley0D4C]

where did you move it to and will I still get replies on how to fix the problem?

[jane-e]

"where did you move it to"

Since you are asking about PSE and not PS, I moved your question to the PSE forum where there are volunteers who use that software.

[99jon]

Are you using Mac OS 10.15 (Catalina) as only PSE 2020 is designed to work with that operating system?

https://helpx.adobe.com/photoshop-elements/kb/elements-mac-64bit-compatibility.html

[Geoff5C5E]

I have a similar problem - just upgraded to current Macbook, using Catalina, but editor space will not launch. Can you advise?

[99jon]

You could try adding your versions of the elements apps to the full control list:

Open System Preferences

Go to Security & Privacy 

Open the Privacy tab 

Click on Full Disk Access

Click the lock and enter your Apple password

Use the plus icon to add applications and re-lock when finished

See image below.

N.B the Editor app is normally found in:

Applications >> Adobe Photoshop Elements 2020 >> Support Files

(or your own version if earlier than 2020)