PE 2024 EDITOR Wont open

[randyl87109939]

Have been using PE 2024 for months. Today Editor won't open. ERROR : APP linked to Ipp Libraries.  Ver 2021.6  No DLL from list found.  ippcve9.dll (most suitable) Its been fine. What happened overnight and how to fix it?

[AliciaJenn]

It worked for me but will not let me edit DNG or RAW files, and when trying to install camera raw in says I don't meet system requirements. Has anyone else had this issue? 

[christopheg42051693]

THANKS! I can start Photoshop Elements again! But now it's Camera Raw which shows an error preventing me from using it "GPU acceleration to edit photos". But I just reinstalled from the available version to get around the bug! My system configuration has not changed and my graphics performance is good! What can I do? with Windows 10

[AliciaJenn]

I am having the same issue, it will not let me install camera raw!

[Julio41]

Thanks very much for providing a temporary solution to this problem.

A couple of things I don't understand: Where do I find "Open>Properties for PE2024"? I can only open Organizer and I didn't find that in there.

"Then de-install...." Do you mean to uninstall the existing faulty version? and then download the zip file?

[RobbieN]

Is there any update on when the fix update will be available? I too have the problem and haven't been able to use elements for the work that I need to get done. In addition, I am very reluctant to uninstall and reinstall an earlier version of the application. 

[Neil34051770002k]

Thanks, Harry. When I called Support, they asked me if I wanted support by phone or by chat. I said, whatever is fastest, and they sent me a page asking for "$1 to join and $55 per month." Ridiculous for a $100 program, especially when they apparently caused the problem.

[Rainer36869278hkcr]

Had the same problem. PSE worked for months, but today no more.

Thank you very much for your commitment and the guidance to restore the program.

I'm happy. It works again.

[Robert36940763ef1v]

You were told "Our team is working on a fix and it will be released by the end of this month." If I simply wait until the fix is available, any idea how that would be provided? Will I still need to go through the un-install and re-install at that time?

[Jeffrey36939582w2h1]

Harry, thanks for this! I had finally broken down this week and purchased PE 2024 (finally giving up my old PE 6.0!), and right away I ran into the same error problem that everyone else here has encountered. After your fix, I'm up and running. Thanks again! 

[Mandy37028700a7si]

Thank you thank you ! My sanity is saved.  Work resumes and clients are served 🙂

[DaJo1307]

Would it be possible to have the same link but for MAC Version ? 

[DaJo1307]

Would it be possible to have the same link but for MAC Version ?

[bom96091792]

Worked fine for me too.

[Linda37213947g8be]

I changed the compatibility to Windows 7, then tried to uninstall Photoshop Elements 2024. However I get an error message saying to close the program. According to program manager, nothing is open. But I can't uninstall PE 2024. Any suggestions?

[ronaldb36200847]

Hi Harry

I did exactly as you discribed - but without the "Open Properties for PE2024" because that is what cannot be seen.

Just de-installed the "badly" upgraded PE2024 and installed the PE2024 from your link. Make sure you have your PE2024 Serial number at hand.

This worked fine for me - I wait for an upgrade solution from Abobe.

Best regards Ronald

[Dave3721]

Any idea when a fix will be released for this: "Version 2024.3" perhaps?

[wolfgang37705270r9k3]

Thanks for sharing. This was very usefull and PSE24 is now working again.

[LB37380]

I Followed the instructions but after starting Elements they want me to buy or put in a activation code. I don't have the activation code for that download. What now?

[Roneel30642825s7wn]

My Photoshop is not working i try uninstall and reinstall again but it did do anything I need help.

[LB37380]

I followed the directions, downloaded the ESD, installed. Now I can get into Elements 2024 but the thing crashes at random times and of course I have to restart and lose any edits I just made. These corporations who "update" their software without your consent and you wake one morning and software that worked for years fails with no recourse.

"Fixed In Previous Version" seems to now be their motto.

If users could only sue for loss of what amounts to millions of manhours, crippling some businesses, who depend on a reliable product that might change!!

Don't count it. The minute you sued they probably would cancel you!!

Corporations used to pride themselves on their product reliability and would bend over backwards in customer service but that all has disappeared when the Harvard MBA bean-counters took over and the creative, intelligent engineers, builders of the product, who actually knew something were pushed to the wayside and everything became "Bottom Line", "Stock Price" unbelievable mega-million CEO salaries the customer be damned.

This is nothing more than what Ayn Rand predicted in Atlas Shrugged. When the incompetent take control the machinery of Civilization begins to grind, to crumble.




Sent from Outlook<>

[LB37380]

I followed the directions, downloaded the ESD, installed.

Now I can get into Elements 2024 but the thing crashes at random times and of course I have to restart and lose any edits I just made.

These corporations who "update" their software on your computer apparently without sufficient testing and actually without your consent and you wake one morning and software that worked for years fails with no recourse.

"Fixed In Previous Version" seems to now be their motto.

If users could only sue for loss of what amounts to millions of manhours, crippling some businesses, who depend on a reliable product that might change!!

Don't count it. The minute you sued they probably would cancel you!!

Corporations used to pride themselves on their product reliability and would bend over backwards in customer service but that all has disappeared when the Harvard MBA bean-counters took over and the creative, intelligent engineers, builders of the product, who actually knew something were pushed to the wayside and everything became "Bottom Line", "Stock Price" unbelievable mega-million CEO salaries the customer be damned.

This is nothing more than what Ayn Rand predicted in Atlas Shrugged. When the incompetent take control the machinery of Civilization begins to grind, to crumble.

[RobbieN]

Adobe should be embarrassed, they impacted many users who no longer hold trust in their products. Surely I realized an apology to those who where impacted would not occur but to not even provide a courtesy notification to the impacted end users is truly unprofessional in my opinion. Only a community indirect post occurred about a "fix" by the end of April but the "fix" never happened. 

[Greg_S.]

@Harry36641672it5z, thanks for posting this response from Adobe.  As I understand it, you have been given an opportunity to install the original program without the 2024.2 update (and advised not to accept the automatic updates).  That is good news.

[Harry36641672it5z]

Yes, pretty much 🙂

[mwdorsey]

Harry36641672it5z and Andreas366032054j69 Did you have to enter your original serial number again after you installed the file you downloaded from Adobe and unzipped? If so, did you have to unregister your initial installation on your Adobe account first? Thanks much for all your efforts on behalf of the community of users!