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Photoshop Elements 14

New Here ,
Jul 09, 2021 Jul 09, 2021

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I have been using Photoshop Elements 14 on my PC for years but I am unable to install it on my new latop - I am told I have the maximum installations and should  deactivate one, but I cannot access my old laptop as it is not working - it will not power up  Any help, please?

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Adobe Community Professional ,
Jul 09, 2021 Jul 09, 2021

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You will have to contact Adobe support to deactivate the unavailable computer.  You can start a chat session by clicking on the blue Contact Us button under the Support menu at Adobe.com. Or you can contact Support by telephone using the numbers listed here: https://helpx.adobe.com/contact/phone.html.

If you are using the chat bot, make it clear that you only want to deactivate a computer.

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