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Photoshop Elements 2023 edit screen does not open fully; selection menu is off screen on left

Community Beginner ,
Mar 21, 2024 Mar 21, 2024

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Photoshop Elements 2023 photo edit screen does not open fully on screen; selection menu is off screen on the left side. I tried various solutions I found on Google. None of them worked.

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correct answers 1 Correct answer

Community Expert , Mar 21, 2024 Mar 21, 2024

Moved to the Photoshop Elements forum, from the Photoshop forum.

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Community Expert ,
Mar 21, 2024 Mar 21, 2024

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Moved to the Photoshop Elements forum, from the Photoshop forum.

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Community Expert ,
Mar 21, 2024 Mar 21, 2024

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Since you haven't told us what you have tried unsuccessfully, I am going to suggest that if you have Windows set to autohide the taskbar, you turn that setting off.  You can get to that setting by right-clicking on the taskbar and clicking on Taskbar settings.  In the dialog that appears, click on Taskbar Behavior and uncheck the box to automatically hide the taskbar:

Ashampoo Snap 16_Thursday, March 21, 2024_12h15m44s_2.png

If that doesn't fix the problem, please give us a screenshot of your screen.

 

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Community Beginner ,
Mar 21, 2024 Mar 21, 2024

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[cid:0922dd92-8b57-4d49-8937-154674b09447]

I checked the "Task View" and it was already set to "ON"
Thanks, Sherry

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Community Beginner ,
Mar 21, 2024 Mar 21, 2024

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Screenshot 2024-03-21 144515.jpg

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Community Expert ,
Mar 21, 2024 Mar 21, 2024

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Task View is not the same setting as Automatically hide the taskbar.  My screenshot is for Windows 11.  It should be similar to Windows 10. 

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Community Beginner ,
Mar 21, 2024 Mar 21, 2024

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Found it. "Automatically hide the task bar" is already unchecked. Thanks

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Community Beginner ,
Mar 22, 2024 Mar 22, 2024

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Thanks for your help Greg. My problem is still the same. Should I try uninstalling and re-installing Photoshop Elements?

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Community Expert ,
Mar 22, 2024 Mar 22, 2024

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You can try reinstalling, but I'm not sure it will help.   Here are some other suggestions/questions.

  • What are the size and pixel dimensions of your monitor?
  • Do you have two GPUs on your computer?  (An integrated Intel GPU and a second graphics card?  If so, go to Windows Device Manager and disable the Intel GPU (under Display Adapters).
  • Make sure that your graphics drivers are up to date.
  • Please provide a screenshot of the entire monitor.  (Use the Windows logo key and Print Screen.)

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Community Beginner ,
Mar 25, 2024 Mar 25, 2024

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Hi Gary -- sometime back I had change the scale on my display to 150% (I had forgotten I did this). I changed it back to 125%, and now my display is working fine. Occam's razor I guess. Thanks for all of your recommendations. Sherry

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