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photoshop elements 2024 on macOS High Sierra

Community Beginner ,
Jan 15, 2024 Jan 15, 2024

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l'aggiornamento a photoshop elements 2024 da 2018, non si installa a causa del sistema operativo che risulta obsoleto e non aggiornabile da parte di Apple (Io ho un iMac del 2011 con OS High Sierra). esiste un rimedio per ovviare a questo problema?

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correct answers 1 Correct answer

Community Beginner , Jan 22, 2024 Jan 22, 2024

Purtroppo l'assistenza Adobe mi dice che non c'è soluzione al mio problema. Quindi ha già provveduto alla restituzione della somma pagata per l'acquisto de Photoshop elements. Tutto risolto al meglio. Grazie

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Community Expert ,
Jan 15, 2024 Jan 15, 2024

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@giulio347723449acz 

 

I've moved your post from Using the Community (for questions about the forums) to the Photoshop Elements forum for you.

 

Jane

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Guru ,
Jan 15, 2024 Jan 15, 2024

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There is only one remedy:   You need to purchase a new computer.  PSE 2024 wont run on your OS--- your OS is outdated, and your OS has been unsupported since NOV 2020. 

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Community Expert ,
Jan 15, 2024 Jan 15, 2024

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photoshop elements 2020 was the last version compatible with high sierra

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Community Beginner ,
Jan 15, 2024 Jan 15, 2024

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Purtroppo l’ho scoperto dopo averlo comprato. Mea culpa!

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Community Expert ,
Jan 15, 2024 Jan 15, 2024

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see if tou can swap with someone else.  if you can there's an adobe process to transfer licenses legally.

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Community Beginner ,
Jan 15, 2024 Jan 15, 2024

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Grazie. Proverò questa cosa.👍👍

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Community Expert ,
Jan 15, 2024 Jan 15, 2024

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you're welcome!

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Community Beginner ,
Jan 22, 2024 Jan 22, 2024

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Purtroppo l'assistenza Adobe mi dice che non c'è soluzione al mio problema. Quindi ha già provveduto alla restituzione della somma pagata per l'acquisto de Photoshop elements. Tutto risolto al meglio. Grazie

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Community Expert ,
Jan 23, 2024 Jan 23, 2024

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@giulio347723449acz Thank you for coming back to report the solution that worked for you. I've marked your answer "correct".

Jane

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