? Hi, I have recently re- installed photoshop elements 12 after an Adobe bug wanting me to re-register my product.
Now I am unable to load Sony camera .ARW files, I get a photoshop message saying something like it doesn't support this extension. Well prior to the re-install of this version of photoshop elements I have processed hundreds of .ARG files from the same camera in raw without a hitch, After much searching, Adobe hopeless help, google and forums and downloading the .dng file converter which works but it is wow such an incredibly clunky way to process raw files. Any help in trying to resolve this hitch would be very much appreciated.
Have you tried Help>Updates from within the pse 12 editor to update camera raw?
What model Sony camera do you have?
What operating system are you using?
Thanks for your response.
I have tried help and updates in pse 12 and there appears that there are no updates pending.
My camera is a Sony Alpha ILCE-6000. It is in the list of supported adobe supported raw cameras.
I am using windows 10. os.
This camera raw 8.5 updater should work to get you camera raw 8.5 in pse 12 that will open your Sony Alpha ILCE-6000 files.
Just download, extract the zip and run the AdobePatchInstaller.exe.
Thank you Jeff
Genius, job done, very much appreciated.
I'm having this exact same issue with my Sony a7c. But the link posted in this thread is not opening for me (maybe its expired?). Does anyone have an updated link or information for a fix?
Your Sony A7C needs at least camera raw 13.1, so the above link wouldn't help.
What version of photoshop elements and operating system are you using?