• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Pictures don't show in Elements organizer 2020

New Here ,
Mar 18, 2023 Mar 18, 2023

Copy link to clipboard

Copied

When importing pictures, they don't show in Elements organizer, except as grey squares. See attached dump. Why, and how can I fix this?

/Torsten

TOPICS
Import and export , Organizer , Problem or error

Views

333

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Mar 18, 2023 Mar 18, 2023

Copy link to clipboard

Copied

If you hover your mouse over an icon, does a text pop up? If so, what does it say?

 

What is the format, size and camera source of the files?  That icon appears when the file exceeds the maximum size for photos in the Organizer (although there may be other causes). 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 19, 2023 Mar 19, 2023

Copy link to clipboard

Copied

LATEST

Thanks for your reply. No text comes up when I hover over an icon. The size varies from about 6 mb to 150 kb, so that should not be a problem. I have tried to reboot the computer several times, but it doesn't help.

/Torsten

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines