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I recently installed Elements 15 on my Windows 10 computer and the polygon tool is completely inoperative. I see the icon on the image, but clicking the mouse does not create a line. The tool is unresponsive everywhere on the image. The lasso tool works just fine. Any ideas? Anybody else having this problem?
Actually in Elements 2020 is a similar problem. If you click, nothing will happen, no line, no circle at the symbol, nothing.
After trining to reset, Strg.-Alt.-Shift Start and deleting the preference file, I find out that the problem happens with a two monitor setup.
When I move Elements to the second screen (set as second screen in Windows) the Polygon Lasso will not work.
When I move Elements 2020 back to the main screen, it will work...
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A simple reset will often do the trick. Go to this link and select the tool:
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I tried this, but the tool still doesn’t work.
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https://forums.adobe.com/people/polygon+tool+not+working wrote
I tried this, but the tool still doesn’t work.
Suggest that you reset preferences to default. To do that, on Expert tab, go to Edit>Preferences>General and look for this:
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What happens when you make your first click with the mouse? Do you see a small circle indicating that a selection patch has started? What happens when you move the mouse and click a second time?
If nothing changes try trashing the prefs by going to:
Edit >> Preferences >> General (from Adobe PSE Editor menu on mac)
Click the button to reset the pref settings on next launch. Then quit the Elements Editor and re-start.
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I reset preference and restarted but the tool is still not working. I see the polygon with an arrowhead but no small circle.
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Thanks, I didn’t know about the “ALT” key trick. Interestingly, the tool works in that mode, but not in the straight line, polygon mode.
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Actually in Elements 2020 is a similar problem. If you click, nothing will happen, no line, no circle at the symbol, nothing.
After trining to reset, Strg.-Alt.-Shift Start and deleting the preference file, I find out that the problem happens with a two monitor setup.
When I move Elements to the second screen (set as second screen in Windows) the Polygon Lasso will not work.
When I move Elements 2020 back to the main screen, it will work...
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Thank you @ChFl!
I've been pulling my hair out and never clued in that it could be the second monitor. I wonder why there's no support for that? Adobe...?
Much appreciate the post.
Cheers,
Lee
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After I reset the preferences the tool worked, but when I changed preferences to allow floating images it stopped working again. I think I'm going to download PE 2019 for my brand new computer that I'm trying to set up (with 2 monitors)
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I may have stumbled on a work-around.
I maximized the Adobe window and then the lasso started working properly!
I minimized it and then it went back to not working. I then maximized the window and it was back working.
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Hi there
I am using a wacom and the poly lasso tool will not select for me at all now. I recently updated to Big Sur and had no issues prior to this. For some reason when I use the trackpad on my laptop it is fine yet when trying to click with the Wacom pen nothing happens. Anyone experiencing this issue? It's driving me mad....help please