• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
11

printing greeting cards on mac with photshop elements 2023 and Epson ET 8500

Community Beginner ,
Nov 17, 2023 Nov 17, 2023

Copy link to clipboard

Copied

Even though I select Rear Paper Feeder in print diolog screens, the printer looks for casset 2 as the paper source. This at one time worked properely, but not now.

TOPICS
Mac , Problem or error

Views

97

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Nov 18, 2023 Nov 18, 2023

Copy link to clipboard

Copied

Do you have the latest driver for the printer?

If you do, then it might be productive to contact Epson support.

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Nov 20, 2023 Nov 20, 2023

Copy link to clipboard

Copied

Thanks for the reply Hatstead. The problem turned out to be Mac related. I had not properly saved a printer preset. I found this article in the macOS user guide. "Save frequently used print settings for routine printing on aMac." It was helpful but a little incomplete in sction  "Print with your preset". It didn't tell you where to find the preset menu (in Page Setup), nor did it tell you that you must reconfirm preset with Save button.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Nov 20, 2023 Nov 20, 2023

Copy link to clipboard

Copied

LATEST

Glad to hear that you're back in business. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines