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Program Error Message

New Here ,
Aug 31, 2022 Aug 31, 2022

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Hi all,

I use photoshop Elements 15 and my Epson R2880 this has done all I need for years, today I'm trying to print a Jpeg image of my Son but after setting up as normal I get "cannot print due to program error" there are no changes to my system, the printer works fine, I have checked for Adobe updates but sytem checks up to date, I also tried a PSD image with the same results, any suggestions would be welcome ?

Steve

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correct answers 1 Correct answer

Community Expert , Aug 31, 2022 Aug 31, 2022

Most printer errors can be fixed by resetting the preferences file.  Go to Edit>Preferences>General tab and click the Reset Preferences on next launch button.

(I'm assuming that you are printing in the Editor.  Do you get the same problem printing from the Organizer?)

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Community Expert ,
Aug 31, 2022 Aug 31, 2022

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Most printer errors can be fixed by resetting the preferences file.  Go to Edit>Preferences>General tab and click the Reset Preferences on next launch button.

(I'm assuming that you are printing in the Editor.  Do you get the same problem printing from the Organizer?)

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New Here ,
Sep 02, 2022 Sep 02, 2022

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Hi Greg,

Thanks for the info, that worked fine !

Steve

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