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PSE 13 will not start.
I have been using it OK for several years but today it would not start.
I uninstalled it and downloaded and reinstalled it but it still will not start.
Please can you help.
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Moving thread from the Photoshop forum to the Photoshop Elements forum
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Any error messages? Windows or Mac?
Where did you access the download link for this old version of the software?
Please review this tech note:
Download older versions of Adobe apps
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Thanks for your reply.
I am running Windows 10.
I got the download link from the Adobe website as per the Tech Note.
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Use the Creative Cloud Cleaner tool to solve installation problems (adobe.com)
You may wish to check out this tool which has been identified for the issue that you report. I have no personal experience with it.
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Thank you hatstead for your suggestion and I am sorry to be so long in replying.
I am always cautious about using Cleaner apps because I don't want to risk any damag to Registry entries.
I have been put in touch with Adobe Care Help who have advised me that PSE 13 is no longer supported, so I am going to upgrade to PSE 21.
Thank you for your help.
Mike