PSE 2022 upgrade

[erwink30752406]

I am running PSE 11 on an external SSD with MacOS Mojave. My main SSD (replaced) in my old MAC from 2012 is running MacOS Catalina. In order to use PSE 11 I need to restart my external SSD which is a hazzle all the time and I don't have access to all files. To be able to use PSE again on my main SSD I found a PSE2022 upgrade version on Ebay which is compatible with Catalina. The question, do I need a physical PSE 11 version on the main SSD to install the upgraded version PSE2022 or is having the serial number of PSE 11 enough? I have asked Adobe helpdesk but they refuse to help me. Thanks

[erwink30752406]

By the way it's not possible to install PSE 11 on MacOS Catalina so thay's why I will not able to test it. I have not bought the Ebay upgrade version yet. I just want to make sure it's working before I purchase it. 

[Jeff Arola · Accepted solution]

You don't to have pse 11 installed, however when you install the PSE 2022 upgrade version it may ask for the PSE 11 serial number.

Do you don't know whether or not the PSE 2022 upgrade version has ever been used?

If it has been used by someone and registered on his or her Adobe account, then you would need to transfer the PSE 2022 upgrade license to you using this form, otherwise you may not be able to activate PSE 2022.

https://helpx.adobe.com/x-productkb/policy-pricing/transfer-product-license.html

[erwink30752406]

Hi Jeff, thanks for your reply

I do have the serial number and according to the seller it has not been used. 

It's worth a shot now. Thanks for helping me out