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Reinstalling Adobe Photoshop Elements 15

New Here ,
Mar 30, 2017 Mar 30, 2017

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My software started crashing each time I tried to create a photo collage.  I uninstalled the software and need to reinstall.  What is the process?  Thanks

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Community Expert ,
Mar 30, 2017 Mar 30, 2017

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Uninstall via Control Panel.  Then use the Adobe Cleaner Tool (yes, it works for Photoshop Elements, too):

Use the Creative Cloud Cleaner Tool to solve installation problems

Then download from here:

Download Photoshop Elements | 15, 14, 13, 12, 11, 10

following these instructions:

Start the installer after downloading

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LEGEND ,
Mar 30, 2017 Mar 30, 2017

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You can download and install from the link below and validate with your serial number.

Download Photoshop Elements | 15, 14, 13, 12, 11, 10 

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New Here ,
Oct 19, 2017 Oct 19, 2017

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I am resetting my laptop and will need to reinstall Photo Shop, do I follow the same procedure as noted in this thread?

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New Here ,
Oct 19, 2017 Oct 19, 2017

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Where do I find my serial number?

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Community Expert ,
Oct 19, 2017 Oct 19, 2017

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loum53997165  wrote

Where do I find my serial number?

Find your serial number

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New Here ,
Oct 20, 2017 Oct 20, 2017

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I purchased the product from a retailer and I recall downloading it from ADOBE. I no longer have the "key" or marketing box. I went so far as obtaining a ADOBE ID but I don't see any reference to Elements being registered on my ADBOBE Account. Any suggestions on what I can do?

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Community Expert ,
Oct 20, 2017 Oct 20, 2017

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If it is not registered in your account and you didn't record your serial number, there is nothing that can be done, unfortunately.

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Community Expert ,
Oct 19, 2017 Oct 19, 2017

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  wrote

I am resetting my laptop and will need to reinstall Photo Shop, do I follow the same procedure as noted in this thread?

Yes.

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