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Saved printer Info not compatible

New Here ,
Jul 27, 2021 Jul 27, 2021

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When trying to print in photoshop 13 a message comes up that 'The saved printer info is not compatible with this version of PE 13, or the saved printer is no longer available. You will need to check your printer settings before printing.' I have been using the same printer for a couple years and now it seems the settings aren't correct. Help!! Tried an update with no results.

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Adobe Community Professional ,
Jul 27, 2021 Jul 27, 2021

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Are you able to print despite the message?  Does the problem exist in both the Editor and the Organizer?

 

Try resetting the Editor's preferences file. Go to Edit>Preferences>General tab and click the Reset Preferences on next launch button.  If that doesn't work, try reinstalling the printer driver from your printer's manufacturer.

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