Start up with Elements 2022

New Here ,
Jan 16, 2022 Jan 16, 2022

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New Elements 2022 opens normal, but it takes takes over 30 sec. to start with a file - WHY?

All old Elements are uninstalled. Win 10 (64bit) 32 MB ram.

I hope for help.

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Adobe Employee ,
Jan 21, 2022 Jan 21, 2022

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Hello @U2713HM,

 

Can you please share more details about the file (file format, file size)? Also, is this issue consistently reproducible?

 

Regards,

Medha Sharma 

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New Here ,
Jan 22, 2022 Jan 22, 2022

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Adobe Photoshop Elements Version: 20.0 (20210907.Git.master.dc62918) x64

Mogens

Mail: moke@svenet.dk

Sendt fra Mail til Windows

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New Here ,
Jan 24, 2022 Jan 24, 2022

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Hallo Medha_Sharma!

Every time I start the Elements 2022 it takes ca. 20 sec. before I can downloade a file.

I have 32 MB Ram.

My Raw files are ca. 60 MB. (Sony Alfa 7Rm4).

There is no problems downloading a file, when the program give accept to downloade.

Elements 2020 and 2021 no problem by opstarting.

Sincerely 

Mogens

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Adobe Employee ,
Jan 28, 2022 Jan 28, 2022

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Hello Mogens,

 

Just to confirm, Elements 2022 takes 20 sec. to open, post which you can open any file and commence editing it? Is my understanding correct?

 

Regards,

Medha Sharma

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