• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

The PSE image is slightly cropped compared to Luminar Neo

Explorer ,
Apr 08, 2024 Apr 08, 2024

Copy link to clipboard

Copied

I'm using Luminar Neo both stand alone and as a plugin with PSE2023.

Recently I've noticed that the PSE images are slightly cropped compared to the same image file displayed in Luminar Neo stand alone.

Is this cropping a part of the way in which PSE is setup?

TOPICS
Organizer , Performance , Problem or error

Views

340

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Explorer , Apr 09, 2024 Apr 09, 2024

I've had some advice from Technical Support and it would seem I have a rogue file. Other files I viewed seemed to OK.

The one takeaway is in the Raw conversion window, top right, Crop should be set to Full.

Thanks anyway for your time.

Votes

Translate

Translate
Explorer ,
Apr 08, 2024 Apr 08, 2024

Copy link to clipboard

Copied

Screenshot 2024-04-08 125418_Luminar Neo.jpg

 

Screenshot 2024-04-08 125729_PSE 2023.jpg

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Apr 08, 2024 Apr 08, 2024

Copy link to clipboard

Copied

Can you post the original file so that I can try to reproduce what you are seeing.  The cropping appears to be an issue of  preview magnification.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Apr 08, 2024 Apr 08, 2024

Copy link to clipboard

Copied

This is the original raw file.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Apr 08, 2024 Apr 08, 2024

Copy link to clipboard

Copied

I have a problem uploading the Raw file.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Apr 08, 2024 Apr 08, 2024

Copy link to clipboard

Copied

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Apr 09, 2024 Apr 09, 2024

Copy link to clipboard

Copied

I wasn't able to download your file but I did check a raw file of my own.  Interestingly, there was a 12x12 difference in the pixel resolution of the file stated in the metadata available in Elements and Neo. 

Ashampoo Snap 16_Monday, April 8, 2024_15h46m22s_4_multi.png

 

But I'm not sure this would account for the cropping shown in your screenshot.  As I suggested earlier, could the difference be the magnification of the prevew on screen?  On my monitor, I observed a difference in the Fit to Screen magnification rendered by each program.  If this doesn't explain your issue, can you post (in the forum) a screenshot of each maximized program window with the raw file preview magnification set to Fit to Screen.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Apr 09, 2024 Apr 09, 2024

Copy link to clipboard

Copied

Attached is the camera data and screens shoots for both programs.

You will see the image size is the same in both programs.

 

Screenshot 2024-04-09 124745 FTS Luminar Neo.jpg

Screenshot 2024-04-09 125100 FTS PSE2023.jpg

  

Screenshot 2024-04-09 122018 Luminar Neo RAW data.jpg

Screenshot 2024-04-09 122337 PSE2023 RAW data.jpg

  

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Apr 09, 2024 Apr 09, 2024

Copy link to clipboard

Copied

I've had some advice from Technical Support and it would seem I have a rogue file. Other files I viewed seemed to OK.

The one takeaway is in the Raw conversion window, top right, Crop should be set to Full.

Thanks anyway for your time.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Apr 09, 2024 Apr 09, 2024

Copy link to clipboard

Copied

LATEST

Glad you were able to sort it out.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines