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thumbnails excessively cropped.

New Here ,
Jan 10, 2023 Jan 10, 2023

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When importing folders of images into Organizer the thumbnails are being cropped to such a degree that up to half the image is being left out.
I want the full image as the thumbnail. Is this possible?

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Import and export , Organizer

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Community Expert ,
Jan 10, 2023 Jan 10, 2023

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Hi Michel.  I have never heard of this happening (except maybe for .heic files).  Can you show us a screenshot of what you are seeing.  What happens if you refresh the thumbnail?  Select a photo and press Ctrl+Shift+U (on Windows) or chose Update Thumbnail from the Edit menu.

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Community Expert ,
Jan 10, 2023 Jan 10, 2023

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My guess is that you are viewing your thumbnail in the default 'adaptative' mode. Change the mode to 'detail' mode with the shortcut Ctrl D, to get a non truncated thumbnail together with (optionally) file name and date_taken. There is no cropping in either mode, but in the detail mode, each thumbnail is shown in the same square area, whether it's in horizontal or vertical orientation. In 'adaptative' mode, the heigth is constant and the width varies with the orientation.

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New Here ,
Jan 12, 2023 Jan 12, 2023

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Hi MichelBParis,
What you're suggesting makes sense. Sorry to ask for clarification but how do I change that mode? Shortcut 'Ctrl D' when? I can't find where to switch from 'adaptive (or adaptative?)' to 'detail' mode.
(But it might not matter, Organizer is impossibly slow and a bit glitchy. The most unsatisfying computer experience I've had in a long time. I'm close to giving up)

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Community Expert ,
Jan 12, 2023 Jan 12, 2023

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@micheld4753534, you can change the mode as soon as you launch the Organizer.  Simply press Ctrl+D.

 

You have not answered whether updating the thumbnails makes any difference.  And if you are still having problems, it would be helpful to see a screenshot of what you are describing.

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