• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Unable to activate the product.

New Here ,
Sep 30, 2024 Sep 30, 2024

Copy link to clipboard

Copied

I just purchased the Photoshop Elements 2024 (downloaded from Adobes Homepage) but I am unable to activate the product with the supplied serialnumber. En error message states that I must be connected to the internet -! I am connected! Tried numerous times!

So what do I do now?

TOPICS
Problem or error

Views

226

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Sep 30, 2024 Sep 30, 2024

Log on to your Adobe account and temporarily shut if your antivirus agent, and try again. If that does not work for you, contact Adobe directly.

Votes

Translate

Translate
Community Expert ,
Sep 30, 2024 Sep 30, 2024

Copy link to clipboard

Copied

Log on to your Adobe account and temporarily shut if your antivirus agent, and try again. If that does not work for you, contact Adobe directly.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Sep 30, 2024 Sep 30, 2024

Copy link to clipboard

Copied

Thanks! Malwarebytes was The culprit! Now it works! Again thanks from Denmark for your good advice!😀

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 30, 2024 Sep 30, 2024

Copy link to clipboard

Copied

LATEST

You're welcome. Thanks for the follow-up.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines