Unable to activate the product.

[hans-henrik_3325]

I just purchased the Photoshop Elements 2024 (downloaded from Adobes Homepage) but I am unable to activate the product with the supplied serialnumber. En error message states that I must be connected to the internet -! I am connected! Tried numerous times!

So what do I do now?

[hatstead · Accepted solution]

Log on to your Adobe account and temporarily shut if your antivirus agent, and try again. If that does not work for you, contact Adobe directly.

[hans-henrik_3325]

Thanks! Malwarebytes was The culprit! Now it works! Again thanks from Denmark for your good advice!😀

[hatstead]

You're welcome. Thanks for the follow-up.