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I have finally upgraded to PSE 2023. I have two Macs: a MBP 2015, which has PSE 15 installed on it, and a newer M2 Mac, which has the clean install of PSE 2023 on it.
On the MBP I attempted to run "Uninstall Adobe Photoshop Elements 15.app" but it fails with the following:
“{C6EE21C5-B5A7-4062-8BDD-F59EFD731828}.app” needs to be updated.
The developer of this app needs to update it to work with this version of macOS. Contact the developer for more information.
I suspect it must be a 32-bit app, which of course isn't supported from Big Sur onwards.
How can I uninstall Photoshop Elements 15 now? Can Adobe provide an update to this uninstall app so people can remove these older versions of PSE? What happens if I attempt to manually remove PSE15?
Thanks,
David
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Try the Cleaner Tool:
https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html
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Thanks! I eventually used CleanMyMac, as I had difficulty getting the Adobe tool to actually remove the PSE 15 executable. It might have been something I did wrong, but it didn't seem to work for me. I ran the tool first to perform the config file and / or log backup. Maybe I missed a step?
Thanks for your help anyway!
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What @Peru Bob said.
Specific instructions for Elements are provided here (Step 3 onwards):
https://helpx.adobe.com/au/photoshop-elements/kb/elements-installation-error-CC-cleaner-tool.html
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