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Adobe Elements 2019. When I try to run updates, i get "updates have been disabled for this machine. Please contact your administrator"
Windows 10, the adobe update service is running. I get a prompt saying there is an update available when I launch elements Organizer, but when I click install, i get that message. I've looked in registry and cant figure out where this block is coming from?
Look in this location and see if you have a AdobeUpdaterAdminPrefs.dat
C:\Program files(x86)\common files\adobe\AAMUpdaterInventory\1.0
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I tried this on my mac Mojave. As mentioned, I delete the pref.dat file form the 1.0 folder but the notification is still coming and I can't update my Adobe XD. Please help.
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This thread is specific to photoshop elements.
You should inquire in the Adobe XD forum.
https://community.adobe.com/t5/adobe-xd/bd-p/xd?page=1&sort=latest_replies&filter=all
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It worked!! Thank you so much. I can update
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Thanks man this worked, have been finding it diffficult updating my XD.
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Thanks a lot.
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Thank you - Yes deleting the AdobeUpdaterPrefs.dat solved it for me too!
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I am having this same problem, but don't know where/how to find the file to delete?
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Jillian5EC2,
What operating system and version of photoshop elements do you have?
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I have Windows 10. I have Creative Cloud. Photoshop 22.01 and Lightroom Classic 9.1 are the ones that I use most and can't update. I have a new camera and can't upload photos without using a DNG converter.