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Updates Have been disabled for this machine

Explorer ,
Mar 03, 2019 Mar 03, 2019

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Adobe Elements 2019.  When I try to run updates, i get "updates have been disabled for this machine. Please contact your administrator"

Windows 10, the adobe update service is running. I get a prompt saying there is an update available when I launch elements Organizer, but when I click install, i get that message.  I've looked in registry and cant figure out where this block is coming from?

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correct answers 1 Correct answer

Adobe Community Professional , Mar 03, 2019 Mar 03, 2019
Look in this location and see if you have a AdobeUpdaterAdminPrefs.datC:\Program files(x86)\common files\adobe\AAMUpdaterInventory\1.0

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New Here ,
Aug 15, 2019 Aug 15, 2019

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It worked!! Thank you so much. I can update

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New Here ,
Nov 06, 2019 Nov 06, 2019

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Thanks man this worked, have been finding it diffficult updating my XD.

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New Here ,
Nov 23, 2019 Nov 23, 2019

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Thanks a lot.

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New Here ,
Mar 22, 2020 Mar 22, 2020

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Thank you - Yes deleting the  AdobeUpdaterPrefs.dat solved it for me too!

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New Here ,
Feb 02, 2021 Feb 02, 2021

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I am having this same problem, but don't know where/how to find the file to delete? 

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Adobe Community Professional ,
Feb 02, 2021 Feb 02, 2021

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Jillian5EC2,

 

What operating system and version of photoshop elements do you have?

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New Here ,
Feb 06, 2021 Feb 06, 2021

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I have Windows 10.  I have Creative Cloud.  Photoshop 22.01 and Lightroom Classic 9.1 are the ones that I use most and can't update.  I have a new camera and can't upload photos without using a DNG converter. 

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