Updates Have been disabled for this machine

[Badwolf_DW]

Adobe Elements 2019.  When I try to run updates, i get "updates have been disabled for this machine. Please contact your administrator"

Windows 10, the adobe update service is running. I get a prompt saying there is an update available when I launch elements Organizer, but when I click install, i get that message.  I've looked in registry and cant figure out where this block is coming from?

[charanshade]

I tried this on my mac Mojave. As mentioned, I delete the pref.dat file form the 1.0 folder but the notification is still coming and I can't update my Adobe XD. Please help.

[Jeff Arola]

This thread is specific to photoshop elements.

You should inquire in the Adobe XD forum.

https://community.adobe.com/t5/adobe-xd/bd-p/xd?page=1&sort=latest_replies&filter=all

[Nashlk]

It worked!! Thank you so much. I can update

[Kris_mode]

Thanks man this worked, have been finding it diffficult updating my XD.

[abieshek]

Thanks a lot.

[davids98379985]

Thank you - Yes deleting the  AdobeUpdaterPrefs.dat solved it for me too!

[Jillian5EC2]

I am having this same problem, but don't know where/how to find the file to delete? 

[Jeff Arola]

Jillian5EC2,

What operating system and version of photoshop elements do you have?

[Jillian5EC2]

I have Windows 10.  I have Creative Cloud.  Photoshop 22.01 and Lightroom Classic 9.1 are the ones that I use most and can't update.  I have a new camera and can't upload photos without using a DNG converter.