what is external memory boards

[karene61540381]

I have been printing jsut fine and then when I went to print the last page I get a Printer Error that says

COULD NOT PRINT BECAUSE THERE IS NOT ENOUGH MEMORY ON THE EXTERNAL MEMORY BOARDS.

How do I fix this I am using a brand new computer and Photoshop Elements 2024

[hatstead]

Are you printing via Photoshop Elements, or via another program? 

Are you accessing the file that you wish to print on an external drive?

Windows or Mac?

[karene61540381]

I am printing from photoshop  Elements

to printer and I am using Windows 

[hatstead · Accepted solution]

In PSE - Editor - Advanced tab, go to Edit menu>Preferences>General and click on "Reset preferences on next launch." Close PSE & reopen, check if you can print.

[karene61540381]

Thanks Hatstead I was able to get the proplem fixed I ended up unstalling my printer and reinstalling it to fix the error and I also used your advice, Thank you again for your help.

[hatstead]

You're welcome. Glad to 1help.