Work-around to update Photoshop Elements RAW plug-in

[Milton375460102wr5]

I have been told by tech support that my Elements 2020 is no longer supprted, and that is why I cannot open the .dng RAW files from my Samsun S24. He suggested I post here and ask if trhere is another way that I can obtain the plug-in I need. Does anyone know?

[Jeff Arola · Accepted solution]

What operating system are you using?

You can try the directions here to install the 16.3 Camera Raw plugin:

https://community.adobe.com/t5/photoshop-elements-discussions/manually-install-adobe-camera-raw-acr-...

[Milton375460102wr5]

Windows 11

[Milton375460102wr5]

I did a manual installation and it still won't open the file ... the RAW format in photos was one reason I upgraded my phone ... 😞

[Milton375460102wr5]

THANK YOU! I hadn't followed the setup to the end and simply restareted the program after the new version was installed. When I followed the instructions to the end (duh!), it worked great. Thank you!