Photoshop Crashes when Saving to PNG format

New Here ,
Dec 14, 2018

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I'm having a small issue where Photoshop Elements Editor 2018 will crash every time when trying to save a .psd file as a .png, and It only happens with a .psd file.

Photoshop is updated to the latest version (16.0) and my Mac is on Mojave 10.14.1

Am I doing something wrong or is there a possible bug in Photoshop?

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1 Correct Answer

LEGEND , Dec 14, 2018
99jon LEGEND , Dec 14, 2018
Try using File >> Save for WebThen select PNG 24 from the pull-down menu, which preserves transparency.Let us know if that works.

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LEGEND ,
Dec 14, 2018

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Try using File >> Save for Web

Then select PNG 24 from the pull-down menu, which preserves transparency.

Let us know if that works.

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cjbj77 AUTHOR
New Here ,
Dec 15, 2018

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Yup that worked! Thanks for the help

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New Here ,
Dec 10, 2019

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I have the same issue, but it crashes also when I do save for web - png 24 ever since I updated to the last version.

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99jon LATEST
LEGEND ,
Dec 10, 2019

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Are you seeing any errorr message?

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