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cjbj77
Participant
December 15, 2018
Answered

Photoshop Crashes when Saving to PNG format

  • December 15, 2018
  • 1 reply
  • 3415 views

I'm having a small issue where Photoshop Elements Editor 2018 will crash every time when trying to save a .psd file as a .png, and It only happens with a .psd file.

Photoshop is updated to the latest version (16.0) and my Mac is on Mojave 10.14.1

Am I doing something wrong or is there a possible bug in Photoshop?

This topic has been closed for replies.
Correct answer 99jon

Try using File >> Save for Web

Then select PNG 24 from the pull-down menu, which preserves transparency.

Let us know if that works.

1 reply

99jon
99jonCorrect answer
Legend
December 15, 2018

Try using File >> Save for Web

Then select PNG 24 from the pull-down menu, which preserves transparency.

Let us know if that works.

Participant
December 10, 2019

I have the same issue, but it crashes also when I do save for web - png 24 ever since I updated to the last version.

99jon
Legend
December 10, 2019

Are you seeing any errorr message?