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Photoshop Elements 2020

Community Beginner ,
May 04, 2020

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Today whatever I try to do in Elements 2020 I get a warning that it could not be completed due to a program error.

I've tried re-booting my PC - but still the same - help please!

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Photoshop Elements 2020

Community Beginner ,
May 04, 2020

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Today whatever I try to do in Elements 2020 I get a warning that it could not be completed due to a program error.

I've tried re-booting my PC - but still the same - help please!

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400

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May 04, 2020 1
Adobe Community Professional ,
May 04, 2020

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What operating system?

What are your computer specs?

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May 04, 2020 0
Adobe Community Professional ,
May 04, 2020

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Try resetting the preferences file. Go to Edit>Preferences>General tab and click the Reset Preferences on next launch button.

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May 04, 2020 0
Community Beginner ,
May 04, 2020

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Thanks Guys for all your suggestions.

I'm om a new Windows 10 PC and using PSE2020.

The main issue I'm having is saving images as Photoshop PDF's.

I've been doing this for my clients for a long time - but suddenly, yesterday, PSE throws up an un-named program error everytime I try to do that.
Any ideas please?

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May 04, 2020 0
Adobe Community Professional ,
May 05, 2020

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Did saving to pdf ever work on your new PC?  Have you tried resetting the preferences file?  If so, the only other suggestion I have is to uninstall/reinstall the program.

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May 05, 2020 0
Community Beginner ,
May 05, 2020

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Hi Greg and thanks for your reply.

Yes - prior to yesterday I have been saving images to PDF for a very long time.

I looked at resetting the preferences file as you suggested yesterday - but it warned me that this could not be undone - so I backed off and left it alone.

 

 

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May 05, 2020 0
Adobe Community Professional ,
May 05, 2020

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Don't be put off by the warning message.  There's nothing that can't be easily restored in the Preferences dialog.  Essentially, the program is put into its "out of the box" condition.  No data is lost.

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May 05, 2020 0
Community Beginner ,
May 06, 2020

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07.05.20

Hi Greg,

Thanks - but this morning when I tried a test to create a PDF from a random jpg on my PC it worked perfectly ... !

Isn't technology fun?

Many thanks for your advice (which I will remember in case the problem starts up again) and for taking the time to help me - it's greatly appreciated.

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May 06, 2020 0
Greg_S. LATEST
Adobe Community Professional ,
May 07, 2020

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All's well that ends well.  😊

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May 07, 2020 0