• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
4

Reinstalling Adobe Photoshop Elements 15

New Here ,
Mar 30, 2017 Mar 30, 2017

Copy link to clipboard

Copied

My software started crashing each time I tried to create a photo collage.  I uninstalled the software and need to reinstall.  What is the process?  Thanks

Views

21.0K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Mar 30, 2017 Mar 30, 2017

Copy link to clipboard

Copied

Uninstall via Control Panel.  Then use the Adobe Cleaner Tool (yes, it works for Photoshop Elements, too):

Use the Creative Cloud Cleaner Tool to solve installation problems

Then download from here:

Download Photoshop Elements | 15, 14, 13, 12, 11, 10

following these instructions:

Start the installer after downloading

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Mar 30, 2017 Mar 30, 2017

Copy link to clipboard

Copied

You can download and install from the link below and validate with your serial number.

Download Photoshop Elements | 15, 14, 13, 12, 11, 10 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 19, 2017 Oct 19, 2017

Copy link to clipboard

Copied

I am resetting my laptop and will need to reinstall Photo Shop, do I follow the same procedure as noted in this thread?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 19, 2017 Oct 19, 2017

Copy link to clipboard

Copied

Where do I find my serial number?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Oct 19, 2017 Oct 19, 2017

Copy link to clipboard

Copied

loum53997165  wrote

Where do I find my serial number?

Find your serial number

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 20, 2017 Oct 20, 2017

Copy link to clipboard

Copied

I purchased the product from a retailer and I recall downloading it from ADOBE. I no longer have the "key" or marketing box. I went so far as obtaining a ADOBE ID but I don't see any reference to Elements being registered on my ADBOBE Account. Any suggestions on what I can do?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Oct 20, 2017 Oct 20, 2017

Copy link to clipboard

Copied

LATEST

If it is not registered in your account and you didn't record your serial number, there is nothing that can be done, unfortunately.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Oct 19, 2017 Oct 19, 2017

Copy link to clipboard

Copied

  wrote

I am resetting my laptop and will need to reinstall Photo Shop, do I follow the same procedure as noted in this thread?

Yes.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines