환불요청

[정원5E1F]

무료체험 하루후 구독취소를 눌렀는데

사용하지않았음에도 불구하고 두달동안 결제가 되었습니다.

환불부탁드립니다.

[JJMack]

This is an Adobe  user forum you are not addressing not Adobe here.

[Manan Joshi]

Hi @정원5E1F,

For refund rules, refer to the following link.
https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

If you still have questions, please contact support. Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html
Click on the chat icon on the bottom right, and type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan