Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Cannot Update Premier Pro (Beta) to 25.2

Explorer ,
Nov 25, 2024 Nov 25, 2024

I have been trying to update Premeire Pro (Beta) for many days now, everytime it looks like its finished but then I go uo to the cloud symbol and its still loading with the message "Adding Media Intelligence" It loads all the way and then disapears and Premire Pro (Beta) shows up in available updates again. 

714
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Nov 25, 2024 Nov 25, 2024

Uncheck MI in the add-ons

Uninstall > install

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Contributor ,
Nov 25, 2024 Nov 25, 2024

where is the "uncheck" button located.  Tell me as if i was 5 years old.  Seriously, I never seen "add-ons" in the cloud app.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Nov 26, 2024 Nov 26, 2024

add-ons.png

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Contributor ,
Nov 26, 2024 Nov 26, 2024
LATEST

Thanks!

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines