Premiere Essential Graphics issue

[Jimin341496498t9w]

안녕하세요, 저는 Premier Pro 2024를 사용하고 있습니다.

Premiere Essential Graphics에서 모션 템플릿의 축소판은 첨부된 그림과 같이 표시되지 않습니다.

프로그램을 여러 번 다시 설치하고 Windows를 재설정하고 다시 설치하려고 시도했지만 썸네일을 얻을 수 없습니다.

썸네일을 얻으려면 어떻게 해야 하나요?

제가 사용하고 있는 컴퓨터는 Intel i5-10400이고 그래픽 카드는 RTX2060 12GB입니다.

감사합니다.

[Peru Bob]

Delete the Media Cache and Media Cache files:
https://community.adobe.com/t5/premiere-pro/faq-how-to-clear-your-media-cache-in-30-seconds-in-premi...

If that doesn't work, try resetting the preferences:
https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/...

If that doesn't work, try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
1. Do one of the following:
• Click the Workspace menu icon and select Reset to Saved Layout.
• Choose Window > Workspace > Reset to Saved Layout.
from here:
https://helpx.adobe.com/premiere-pro/using/workspaces.html

If that doesn't work, try Preferences > Audio Hardware and set Input to None.

If that doesn’t work, try updating or rolling back your graphics driver directly from the video card manufacturer’s site. If NVIDIA, do a clean installation of the latest Studio Driver (NOT the Game Driver).

If that doesn't work, try creating a new project and import the old one into it.

[Ishan Y]

Sorry for the issue. Please try creating a new administrator account (https://adobe.ly/3RepQQE) and let us know if you still see the issue in the new account. This will help us isolate permission-related issues. 

Thanks,

Ishan