Adobe premiere rush is showing black screen in android

[Aryan12]

Sir I was using Adobe premiere rush in my Android smartphone but when I opened the app it work normally but when I choose a video the it was completely black . The screen was completely black but the sound was working please help to solve this issue

[Steve Grisetti]

What model of phone are you working on?

Was the video shot by this phone? Is the preview also blank if you add a photo instead?

[ayush5E7C]

Ya it's not even accepting image they are also show like blank image... As shown below please  fix it .......

[Narayan5C44]

Yes same issue here 😠

[Aashiv5CB9]

Yes same issue here I 2 times uninstall and download but every time showing black

[Razann5C19]

I have the same issue.. How can I fix it?

[T5CDD]

I am also experiencing this, intermittently, on a Windows 10 laptop.

[Shahreen5F9F]

The same issue.. How can i fix it?? 

[defaultr4ngxsxftiv0]

Same issue.

[DanaParker]

Same issue. Both images and videos, shot from my Android, show up as black during playback and in the clips view. Searched and searched for answers and nothing.

[Jass_Khushalani]

SAME HERE, IN MY ANDROID, REDMI NOTE 9, 6/128(GB), PLEASE FIX THIS ISSUE FAST

[squaremeals]

On Galaxy S9 (Android 10) I'll get a preview until the first time I pause, then preview freezes (as the timeline keeps moving), or else the preview goes black.  I've reinstalled, and logged out and back in. Maybe related - Rush asks if I want to upgrade, but I have CC subscription already.  Does Adobe think I have a trial version or something?