Adobe RU : Impossible to synchronise with creativ cloud

[Merveille0101]

Can someone help me, i'm facing this error message while i'm using Rush premium that i already paid.

How solve this ?

[petergaraway]

Hello, 

Can you tell me what Adobe plan you have? Does signing out and back into Creative Cloud help?  

Thank you, 

Peter 

[Merveille0101]

i may see the problem, is it due to the mobile plan?

[petergaraway · Accepted solution]

Correct! The mobile plan allows you to sync from one mobile device to another but not to desktop/laptop computers.

More info here:

https://helpx.adobe.com/ca/premiere-rush/kb/starter-paid-rush-upgrade.html

Let us know if you have any questions. 

Thanks, 

Peter 

[Merveille0101]

Thank you for your help, the issue I resolved, I needed to change my subscription and it's done ✔