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Adobe Rush is unresponsive

New Here ,
Jan 03, 2025 Jan 03, 2025

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I've been trying to edit my project on adobe rush but the video I added is blacked out and the save icon doesn't work: it keeps crashing when I click on it. 

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correct answers 1 Pinned Reply

Adobe Employee , Jan 03, 2025 Jan 03, 2025

Is it iPhone 16 footage? Try turning off spatial audio in the iOS device's camera settings, @VictoStyle.

 

Thanks,
Kevin

 

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Adobe Employee ,
Jan 03, 2025 Jan 03, 2025

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Is it iPhone 16 footage? Try turning off spatial audio in the iOS device's camera settings, @VictoStyle.

 

Thanks,
Kevin

 

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

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New Here ,
Jan 03, 2025 Jan 03, 2025

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I can’t find this settings because I’m using iPhone 15promax not 16

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Adobe Employee ,
Jan 06, 2025 Jan 06, 2025

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Can you show us a screenshot of all the camera settings for audio and for video? Switch off HDR, as well. See if that helps.

 

Thanks,
Kevin

 

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

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