Cant upload images to my video

[TaliaVt]

hey! 

so- some pics i upload with no problem, but some dont work and the app dont specify why. פךקשדק יקךפ צק. אישמלדדד

[Kevin-Monahan]

Hi @TaliaVt,

What format are the photos? Which camera shot them? Have you considered using a different format for the photos, like PSD or TIFF? I would try that. Let us know more info.

Thanks,
Kevin

[TaliaVt]

hey Kevin, thanks for answering

the photos was shot by an iphone, 

the format is JPG. ill try and update. thanks again!

[TaliaVt]

hey! so i converted the files to psd and it still dont work. could it be a different problem?