Empty/Missing titles and graphics in my add media tab in Adobe Rush 1.5.25 (1002) on iPad

[Russell5cc1]

I just updated my copy of Adobe Rush on my ipad (1.5.25) and now when I go to add a title, the graphics tab opens, but all of the titles, transitions and overlays are blank.  I cannot see or add anything.  Is there something I need to load or sync?  It was working fine with the version before.

Thanks.

[petergaraway]

Hi, apoorv

Sorry to see this happening. Can you confirm you tried these steps?

1. Close Rush and all Adobe apps.
2. Open the Creative Cloud Desktop app and sign out.
3. Sign back into the Creative Cloud Desktop app and re-launch Rush.

Also, do you have an education/business account or personal? 

Look forward to hearing back. 

@eitelmotorsports  Same questions as above. Can you also share what device/computer and Rush version you have? Thank you!

[apoorv5ECC]

Close Rush and all Adobe apps.

Open the Creative Cloud Desktop app and sign out.

Sign back into the Creative Cloud Desktop app and re-launch Rush.

same issue, no luck

Also, do you have an education orn business account or personal? I have a individual paid account

[apoorv5ECC]

I followed all steps, still its the same issue.
i have an paid individual acccount

[petergaraway]

Thanks for trying that. I'm going to send you a DM, so we don't make too much noise here. Please have a look at your messages. Thanks! 

[eitelmotorsports]

Rush version 1.5.50  Windows 10 Home  20H2 version

[Dave25010902jllo]

I also have no titles, I just need to add plain text and cannot. I have closed down creative cloud and signed in again with no joy. I'm running windows 10

[adam0D4C]

the nightmare from august 2020??? still ongoing. nothing seems to help. 

and please - do not reply with the standard sign out - sign in and restart the app. 

the issue is repeating itself over a span of a few qaurters - please address urgently. 

thank you

[Kevin-Monahan]

There might be an issue if you are in an EDU or corporate environment. Are you? Let us know, @adam0D4C

If so, check out this thread: https://community.adobe.com/t5/premiere-rush-discussions/unable-to-add-graphics-in-premiere-rush/m-p....

Thanks,
Kevin