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Empty/Missing titles and graphics in my add media tab in Adobe Rush 1.5.25 (1002) on iPad

Community Beginner ,
Aug 20, 2020 Aug 20, 2020

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I just updated my copy of Adobe Rush on my ipad (1.5.25) and now when I go to add a title, the graphics tab opens, but all of the titles, transitions and overlays are blank.  I cannot see or add anything.  Is there something I need to load or sync?  It was working fine with the version before.

Thanks.

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Error or problem , How to , Mobile version

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correct answers 1 Correct answer

Adobe Employee , Sep 09, 2020 Sep 09, 2020
Hello All,
 
We appreciate your patience over the past few weeks. I wanted to let you know that we came up with a solution for accounts that do not have Stock licensing included. This update is now available in the App Store. 
 
Please check the App Store for Rush 1.5.29. If you have any trouble please let us know. 
 
All the best,
 
Peter 

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New Here ,
Mar 04, 2021 Mar 04, 2021

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Close Rush and all Adobe apps.

Open the Creative Cloud Desktop app and sign out.

Sign back into the Creative Cloud Desktop app and re-launch Rush.

 

same issue, no luck

Also, do you have an education orn business account or personal? I have a individual paid account

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New Here ,
Mar 04, 2021 Mar 04, 2021

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I followed all steps, still its the same issue.
i have an paid individual acccount

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Adobe Employee ,
Mar 04, 2021 Mar 04, 2021

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Thanks for trying that. I'm going to send you a DM, so we don't make too much noise here. Please have a look at your messages. Thanks! 

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New Here ,
Mar 04, 2021 Mar 04, 2021

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Rush version 1.5.50  Windows 10 Home  20H2 version

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New Here ,
Jun 25, 2022 Jun 25, 2022

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I also have no titles, I just need to add plain text and cannot. I have closed down creative cloud and signed in again with no joy. I'm running windows 10

 

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New Here ,
Mar 29, 2021 Mar 29, 2021

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the nightmare from august 2020??? still ongoing. nothing seems to help. 

and please - do not reply with the standard sign out - sign in and restart the app. 

the issue is repeating itself over a span of a few qaurters - please address urgently. 

thank you

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