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Error opening Rush - won't load

New Here ,
Jul 14, 2021 Jul 14, 2021

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When trying to open Rush from the start menu on Windows 10, I get an error message stating 

"The code execution cannot proceed because MSVCP110.dll was not found.  Reinstalling the program may fix this problem".

 

I have uninstalled and reinstalled through Creative Cloud, but it is still not working.  Any ideas how I can fix this?

 

Thanks,

 

Sara

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correct answers 1 Correct answer

Adobe Employee , Jul 15, 2021 Jul 15, 2021

Hi Sara!

Really sorry to see that. This is related to Microsoft C++ files. You can follow the suggestions mentioned in this article: https://support.microsoft.com/en-us/topic/the-latest-supported-visual-c-downloads-2647da03-1eea-4433-9aff-95f26a218cc0

 

Let us know if that helps.

Thanks,

Kartika

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Adobe Employee ,
Jul 15, 2021 Jul 15, 2021

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Hi Sara!

Really sorry to see that. This is related to Microsoft C++ files. You can follow the suggestions mentioned in this article: https://support.microsoft.com/en-us/topic/the-latest-supported-visual-c-downloads-2647da03-1eea-4433...

 

Let us know if that helps.

Thanks,

Kartika

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New Here ,
Feb 12, 2023 Feb 12, 2023

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I have spent most of the day uninstalling, reinstalling, downloading the latest C++ redistributable, verifying that the Microsoft download is installing, rebooting, running a registry cleaner, completely uninstalling every single Adobe app, uninstalling Creative Cloud, reinstalling Creative Cloud, reinstalling Rush for the umpteenth time—and I'm still getting that stupid freaking "the code execution cannot proceed because msvcp110.dll was not found." The add/remove program routine can find it. A search of the hard drive finds multiple installations of it. No other Adobe program, including Premiere Pro, seems affected. Why can't Rush find it? I have followed every instructional lead I can find (most of which point to the same redistrubtable). I am at a complete loss and ready to just uninstall all the Adobe stuff. What else do I have to do to help Rush find this dll that every other programs seems able to find? There must be something simple I am missing. Thanks!

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New Here ,
Dec 19, 2023 Dec 19, 2023

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I have the same issue. Is there a solution?

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