Fetching projects

[kr_7867]

Updated Rush and now all I have is a circular, spinning wheel that says "fetching projects " for about 5 minutes.

It's also not allowing me to begin a new project.

What gives Adobe?  Or, should I say, what's stalling?  This is why I hate updates.  Many cause more problems.  I updated because someone posted that the update fixed his video not showing upon placement in the timeline.  Only audio appears.

Well. I guess not being allowed into your own project dysfunctionally solves that issue.

Please make sure things work Adobe.  I have plenty of space(hard drive) and no game apps, or a lot of apps using up space, either.

Why doesn't it work?  It doesn't make me want to make a purchase if the free version has so many immediate issues/problems.

[Kevin-Monahan]

Hi @kr_7867,

Updated Rush and now all I have is a circular, spinning wheel that says "fetching projects " for about 5 minutes.

By @kr_7867

We hope to help you. Please provide details about your system and media and maybe some background about your workflow so we can start. Sorry for the hassle.

Cheers,

Kevin

[kr_7867]

I did another update.  No spinning wheel,  however, there's black where video, not still images, are supposed to be in the timeline upon import.  Theres audio, but no video and the channels arent locked, or made invisible. 

android phone.  Plenty of space.  Graphics and text over still images works.  Still images import great into the timeline sequence.   Not so for moving video.  Videos are short and small - taken with the cellphone.