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Galaxy Note 20 Ultra crashing

Community Beginner ,
Jul 24, 2021 Jul 24, 2021

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Greetings, 

 

I'm unable to use the app. I've tried restarting my phone and uninstalling the app. I've never been able to get it to work, I  always get the results shown in the attached video. 

 

Please help, 

Kind regards 

TOPICS
Crash , Error or problem , Mobile version

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Community Beginner ,
Jul 25, 2021 Jul 25, 2021

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LATEST

Adobe support helped me resolve this issue by having me

  1. uninstall the app,
  2. delete the rush data file from the Android file system,
  3. restart the device
  4. reinstall Rush.

 

Working perfectly now, thanks...

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