Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
1

Hello Adobe Support, This is extremely urgentThank

New Here ,
Aug 01, 2025 Aug 01, 2025

 

. I am a paid user with an **annual premium membership** of Premiere Rush.

Today, while editing a project on my phone, I lost **all my data suddenly**. The entire project has disappeared, and I can no longer access it.

I **must recover this project today**, or I will **lose my job**. Please help me recover my lost data as soon as possible.

Here are my details:
- Adobe ID (email): oanhtomeo@gmail.com
- Device: [e.g., iPhone 12
- App: Premiere Rush (Mobile)
- Project name: workshop 12345, hoàn thiện.
- Time of issue: [e.g., August 2, around 10 AM GMT+7]

I am begging for urgent support. Please treat this as a **priority case**.

 

TOPICS
Storage
68
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Aug 05, 2025 Aug 05, 2025

Hi,

Please contact us here: https://helpx.adobe.com/contact.html

 

Thanks,

Kevin

 

 

Translate
Adobe Employee ,
Aug 05, 2025 Aug 05, 2025
LATEST

Hi,

Please contact us here: https://helpx.adobe.com/contact.html

 

Thanks,

Kevin

 

 

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines