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HELP! I need to get my files into premier!

Community Beginner ,
Apr 08, 2024 Apr 08, 2024

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Hi all, 

I'm trying to get my Rush cut open in Premiere but I can't load Premier on my old laptop. So I logged into my Adobe on another computer but my Rush files are not in the cloud?! I researched and it looks like the cloud is no longer a thing!?! Is my project trapped forever or is there a way to get it moved over to premiere? I can't find the working files and can't find any resource that tells me how!! Please please help!!! 

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Cloud sync , Desktop version , Export

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correct answers 1 Pinned Reply

Adobe Employee , Apr 09, 2024 Apr 09, 2024

Hi @Michelle365839304ej7,

I engaged you on another thread. Is your project on a mobile device or another PC? Let me know.

 

Thanks,
Kevin

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Adobe Employee ,
Apr 09, 2024 Apr 09, 2024

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Hi @Michelle365839304ej7,

I engaged you on another thread. Is your project on a mobile device or another PC? Let me know.

 

Thanks,
Kevin

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Community Beginner ,
Apr 10, 2024 Apr 10, 2024

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Hey Kevin,

sorry I missed your reply. I'm not sure which other thread. I was basically rebuilding the whole edit it premier because I couldn't get my rush file. I'm on a Mac but clearly didn't research enough into rush before using it. Is there a way to get the project file? I can't load premier on the same computer. 

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