No Sound on Premiere Rush

[Raymond5CAC]

I'm new to Rush, I have Version 1.5.25 (Build 573) and I have selected some soundtrack music and added to my project. When I play back, there is no sound but the bars on bottom right are moving with the music. I have checked and double checked the setting on my computer, they are working. I have Googled how to remebdy but haven't found anything that works and I don't see anywhere to adjust audio preferences inside Rush other than "Edit", "Preferences" and then "Media Import". Any advice would be appreciated!

Thank you 🙂 

[MaxFonSido]

Thank you it fixed my problem on PC. 

[carla5E7D]

Than youuuuu. This thing was making me crazy. You saved my day, I was thinking of changing software

[John21816916aw32]

Your help was Appreciated

Sincerely

[Chomper5EA7]

I cant find where the audio input is

[defaultnhuk3tsoa480]

Brilliant!  Did the trick for me.

[Tarundeep17]

Hi Your solution has worked. Thanks a lot. 

[Vincent5C6D]

Hi,

Thx U so much for your help ! i was so crasy about this problem :). Thank you thank you !!!

[Koko5FAB]

Thanks!

I have a soundcard M-audio Fast Track  Ultra 8R, disabled input (No Input) and it works

[Kae5ECF]

Amazing, thank you so much!

[Astrid1111]

Thanks a lot, that worked like a charm!

[default1mo40i48gszm]

thank you so much! This has worked for me after hours and hours and hours of trying all sorts of different stuff. Amazing - thanks again. 

[Inti122]

Thank you! you have saved me so much time for an assignment

[ryanm26215920]

Thanks so much this fixed it for me!

[Carrie5FC3]

Also having this problem, the music works fine outside of rush but when I try to add it to the video and play, it's just silent, tried turning off audio input as suggested below, but this is not working. This is basic stuff that shouldn't be an issue and after a long time working on this video, I'm very frustrated that I can't get any further with it and I do have a deadline to work to 

[petergaraway]

Hi Carrie and others,

Sorry for all of the frustration with the audio not playing. If anyone is still faced with this issue, please DM me. Since many of you see this issue on different devices and platforms, we'll need to look at these as individual cases. Suppose you have found a way to resolve this issue. Please share so others can benefit. 

Appreciate it! 

Peter 

[Donnita5C1F]

I did immediate help since I've been working on a 50th birthday video which suddenly has no sound! Come on guys!!!
I have a MacBook Air with Premiere Rush version 1.5.44. Please help. The deadline for the video is tomorrow.

[Donnita5C1F]

I need help...not did help

[Miss5EDF]

Hi 

please I'm trying to edit and when I import the sound, the bars are reading but I don't hear the audio

i use an iPhone for premier rush

can you help?

[Jo Honey21813950bcvk]

Hi, I have the same issue. Rush doesnt show in my system volume. 

[Shagniho]

Hi,

Can you please let us know the name of soundtrack that is not having the audio output in it. This would really help us in isolating the issue.

Thanks & Regards,

Shalini

[Donnita5C1F]

Hi,
The sound returned but I’m not sure why.

[Creative4life]

I'm also having this issue when Rendering the final output. I tried the above method = Edit> Preferences >Audio Input to No Input... To no avail. I'm on a deadline as well and this is disappointing. 

Any help today would be really appreciated!

[petergaraway · Accepted solution]

Hi! 

A few things to try if you haven't already - #4 seems to help most Desktop users (Thanks, Dionte5EE6for, the suggestion)

1. System reboot 

2. Hold down the Alt key while launching Rush to reset preferences 

3. Go to Windows Control Panel > Hardware and Sound > Adjust System Volume - Make sure Rush's volume is up  

4. Within Rush, go to Preferences > Set Audio Input to "No Input."

Let us know your results. 

Thanks!

Peter

[Creative4life]

Thanks Peter. I did a shut down of the program a while ago and that seemed to do the trick. All worked fine and rendered as I had hoped. 

[Leroy5C32]

Peter, this shouldn't have anything to do with system audio settings.  The problem is, I can hear the sound of the voice recording of the video, as well as music added to another track, as long as the music is from the Adobe library within RUSH, but if I add a music track that I donwload from YouTube Music Library, the music adds to the new track and it shows the volume for a brief second, and then the volume of the added track turns to flat (zero).  Perhaps something to do with fiel format incompatibility?

Leroy